75 Shahid Bhagatsingh Road Opposite Electric House
Reviews and Ratings
Reviews from guests about their experience.
62%
loved their spa retreat and can’t wait to return.
6.2/10
Nice
Rooms
8.6
Location
8.0
Service
8.4
Dining
8.8
Guest reviews
6.2/10
based on 5 reviews
8.4
8.4/10 based on 1557 reviews
Mel
United States of America,
March
2025
5.6/10
I had a pretty mixed experience during my stay at Holiday Inn Mumbai. While the location was convenient being close to the airport, it was also quite crowded. The highlights were definitely the terrace pool and the delicious offerings at the Saptami restaurant, where the staff were attentive and kind. However, I faced some noise issues during my stay, especially on weekends, which made it a little less enjoyable.
Rooms
8.0
The room was spacious enough, featuring a king-size bed and a comfy couch to enjoy the skyline view. It had all the amenities I needed, making my stay pleasant.
Service
7.0
Most of the staff were friendly and caring, especially at the restaurant, though I did encounter a bit of a hiccup with the service regarding my meal orders. Some staff seemed inexperienced, which affected efficiency.
Location
6.0
The hotel's proximity to the airport was really useful for my travels, but I must admit the surrounding area felt congested and very urban, which might not be everyone's cup of tea.
Dining
9.0
Saptami offered a fantastic buffet with a variety of local and continental dishes that I thoroughly enjoyed. The staff here were exceptionally attentive, making dining a delight.
Facilities
8.0
Facilities like housekeeping and airport shuttle were quite helpful. I appreciated the range of services offered, including room service and laundry options.
Keith
United States of America,
February
2025
6.4/10
My stay at the Holiday Inn Mumbai was marked by really good service from the hotel staff, especially from Abhijit, Ajay, Anikit, Chaitali, and Dinesh. The ambiance was luxurious, making dining an enjoyable experience. However, I faced issues with overcharging related to my departure, which detracted from an otherwise pleasant stay.
Rooms
10.0
The room was clean and comfortable, decorated nicely with thoughtful touches like a complimentary bouquet and cake.
Service
10.0
The service was excellent, exemplified by the warm welcome and attentiveness of team members like Chaitali and Dinesh.
Location
10.0
The hotel's proximity to the Saki Naka Metro Station made it very convenient for travel, especially for airport access.
Dining
10.0
Dining at 72 - Holiday Inn was a good experience with a lavish ambiance and delicious food, especially dishes like the Tiger Prawns Sizzler.
Facilities
10.0
The hotel offers various facilities like laundry, car hire, and airport shuttle services, ensuring a hassle-free stay.
Steve
United States of America,
January
2025
5.4/10
My stay at Holiday Inn Mumbai International Airport was fantastic. from the warm welcome to the vibrant decor. The location was super convenient, just a short ride from the airport, making my arrival stress-free. While I did experience a hiccup with my dinner order, the overall hospitality and amenities were great.
Rooms
9.0
The Superior King Room was very comfortable and well-designed, with modern amenities and plenty of natural light. I loved the king-size bed and the cozy couch where I could enjoy the skyline views.
Service
10.0
The staff were incredibly friendly and attentive. it was great to see such a committed team, including those with disabilities who truly shone in their roles.
Location
8.0
The hotel's proximity to the airport was a huge plus. although the surrounding area was busy and congested, making outside walks less appealing.
Dining
9.0
Dining at Saptami was a delight. the buffet spread was varied and delicious, making each meal enjoyable. I especially appreciated the personal touches from the staff during our Anniversary dinner.
Facilities
9.0
The amenities like the rooftop infinity pool and fitness center were highlights. it was nice to unwind after a busy day.
William
United States of America,
January
2025
7.2/10
During my stay at Holiday Inn Mumbai International Airport, I appreciated the spaciousness of the rooms and the great view from the rooftop swimming pool. However, the service was quite disappointing, with issues like delayed luggage and disorganization during airport transfers. Overall, while the hotel has potential, significant improvements in service and organization are needed.
Rooms
6.0
The rooms were spacious and airy, yet they had some hygiene issues like fungus on the walls. The bathrooms were compact, equipped with basic amenities.
Service
5.0
The service left a lot to be desired, with multiple instances of disorganization including problems with luggage delivery and airport transfer. Despite some attentive staff members, the overall experience was lacking.
Location
7.0
Conveniently located near the airport, but amidst a congested area filled with slums. It can take a while to reach more touristic spots due to traffic.
Dining
6.0
The dining experience was decent with a rich buffet selection, but I found the prices for in-room dining to be exorbitant compared to nearby restaurants.
Facilities
5.0
Facilities like room service, airport shuttles, and housekeeping were available. However, there were some issues regarding billing for room service that were frustrating.
Ed
United States of America,
December
2024
7.2/10
I had a wonderful stay at Holiday Inn Mumbai International Airport. the location near Sakinaka metro station was a major convenience for my travels. The rooms were spacious and spotlessly clean, although the noise from nearby clubs during late nights was a slight disturbance. Overall, the staff's hospitality and the delicious food at the restaurant truly enhanced my experience.
Rooms
10.0
The room I stayed in was clean, spacious, and comfortable. a mini fridge and good toiletries were provided, making it quite pleasant.
Service
10.0
Every staff member I interacted with was extremely courteous and helpful. special thanks to Kajal at check-in for her warmth and professionalism.
Location
9.0
While the hotel is conveniently located near the metro, the surrounding area can feel crowded. I did encounter some traffic delays when heading to tourist spots.
Dining
10.0
I really enjoyed the food at the Saptami restaurant. the breakfast buffet had a great selection and the staff was attentive.
Facilities
9.0
The gym was well-equipped and the infinity pool was a highlight. the rooftop setting was beautiful, although the AC in the gym could use some improvement.